Telstra is now making available to all consumer customers, what it says is an “innovative service” – the conversion of voicemail to text – after encouraging feedback from its business customers using the new service.

The company says its consumer customers can now take advantage of the Telstra Voice2Text service, which allows users to read their voice messages by converting voicemail to text. Telstra Consumer Executive Director, Glenice Maclellan, said today customers who subscribe to the service have their voicemail messages converted to text and sent to their mobile phone as an SMS.

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